Our Service

All information from A-Z

A

Arrival and departure

Check-in from 8:00 a.m.
Check-in from 3:30 p.m.
Check-out until 11:00 a.m.

Elevators

are located in House B and House C.
Do not use elevators in the event of fire

trips

Information at the reception

B

Baby equipment

Baby cot € 15 per night
Bottle warmer free of charge at the reception

Accessibility

Barrier-free rooms available – information at the reception

Fire alarm system

connected with direct switching to the fire department
Deliberate triggering of the system: from 1500 € penalty

Iron & ironing board

Available free of charge at the reception

E

First aid

First aid kit at the reception
Emergency telephones: Ground floor building C & reception

F

Escape Routes & Emergency Exits

Escape plans in rooms and hallways

Breakfast

7:30 a.m. to 10:00 a.m.

Lost Item

Information at the reception

H

Pets

Allowed – € 35 for the entire stay

K

Tourist Tax

€ 1 per person (from 12 years) and night

P

Parking

Free of charge (also on the day of arrival and departure)
Barrier opens with room card – exit possible at any time

R

Reception

Daily 8 a.m. to 8 p.m.

Rest periods

Quiet time 10 p.m. to 7 a.m.

W

Laundry service

for a fee of 35, – € (washing, drying, folding)

Wireless Internet access

free of charge – no password

water heater

free of charge at the reception

Z

Payment Methods

Cash // EC cards // VISA // Mastercard

Room key

Hand it in at the reception upon check-out